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maryvannote:

I posted a new vlog on youtube.  In this one I rant about the Bank of America debit card I got in the mail instead of my unemployment check.

jessicasjunk:

Thanks …. wait … fuck you, Bank of America!!

saynotonwo:

Bank of America refuses to let customers close accounts

At a rally in St. Louis on August 12, 2011, several people with savings and checking accounts at Bank of America tried to walk into the building to close their accounts. The suits and the police they had there to back them up wouldn’t allow it.

speaksoftlyandcarrybigstick:

Recent college graduate Molly Katchpole has $2,200 to her name, holds down two part-time jobs — one of them as a nanny — and describes her financial situation as paycheck-to-paycheck. Rhode Island native who lives in Washington, where she does freelance work for a political communications firm that supports unions and other Democratic-leaning causes. She describes herself as a progressive and says she stands in solidarity with the Occupy Wall Street movement. She has a tattoo below her collarbone that reads: “Empathy.”
“I believe that is the most important quality that a person can have, is the ability to empathize with others,” she said. “When I first started the petition, and even now, people were saying, ‘Just close your bank account and go to another bank.’ I think people are forgetting that not everybody can easily close their bank and join a credit union. There are some neighborhoods in this country where there’s only one bank.”
Shortly after Bank of America announced plans a month ago to start charging the fee, she put the petition on Change.org, a nonpartisan website that allows individuals and advocacy groups to launch campaigns on any topic.
After the bank relented, Change.org declared on its home page: “We Won.”
The petition read, in part: “The American people bailed out Bank of America during a financial crisis the banks helped create. … How can you justify squeezing another $60 a year from your debit card customers? This is despicable.”
A Bank of America executive called Katchpole more than three weeks ago to explain the fees, but by then it had already lost her as a customer to a community bank.
The outcry over Bank of America prompted other major banks, including JPMorgan Chase & Co. and Wells Fargo & Co., to cancel tests of their own debit card fees.

speaksoftlyandcarrybigstick:

Recent college graduate Molly Katchpole has $2,200 to her name, holds down two part-time jobs — one of them as a nanny — and describes her financial situation as paycheck-to-paycheck. Rhode Island native who lives in Washington, where she does freelance work for a political communications firm that supports unions and other Democratic-leaning causes. She describes herself as a progressive and says she stands in solidarity with the Occupy Wall Street movement. She has a tattoo below her collarbone that reads: “Empathy.”

“I believe that is the most important quality that a person can have, is the ability to empathize with others,” she said. “When I first started the petition, and even now, people were saying, ‘Just close your bank account and go to another bank.’ I think people are forgetting that not everybody can easily close their bank and join a credit union. There are some neighborhoods in this country where there’s only one bank.”

Shortly after Bank of America announced plans a month ago to start charging the fee, she put the petition on Change.org, a nonpartisan website that allows individuals and advocacy groups to launch campaigns on any topic.

After the bank relented, Change.org declared on its home page: “We Won.”

The petition read, in part: “The American people bailed out Bank of America during a financial crisis the banks helped create. … How can you justify squeezing another $60 a year from your debit card customers? This is despicable.”

A Bank of America executive called Katchpole more than three weeks ago to explain the fees, but by then it had already lost her as a customer to a community bank.

The outcry over Bank of America prompted other major banks, including JPMorgan Chase & Co. and Wells Fargo & Co., to cancel tests of their own debit card fees.

shityoushouldcareabout:

Bank of America Screwing the Unemployed
___________________
Bank Of America Makes Millions Charging Fees To Withdraw Unemployment Benefits
Late last month, a national backlash forced Bank of America to  abandon its plan to charge customers $5 a month to use their debit  cards. But Huffington Post reports that the corporation has quietly been mining other sources of fees,  preying on its most vulnerable customers to rake in millions in revenue:
Shawana Busby does not seem like the sort of customer who  would be at the center of a major bank’s business plan. Out of work for  much of the last three years, she depends upon a $264-a-week  unemployment check from the state of South Carolina. But the  state has contracted with Bank of America to administer its unemployment  benefits, and Busby has frequently found herself incurring bank fees to  get her money…

Late  last month, a national backlash forced Bank of America to abandon its  plan to charge customers $5 a month to use their debit cards. But  Huffington Post reports that the corporation has quietly been mining other sources of fees,  preying on its most vulnerable customers to rake in millions in revenue:

To withdraw her benefits, Busby, 33, uses a Bank of America prepaid  debit card on which the state deposits her funds…Busby visits the ATMs  in her area and begrudgingly accepts the fees, which reach as  high as five dollars per transaction. She estimates that she has paid at  least $350 in fees to tap her unemployment benefits. […]
In short, the same banks whose speculation delivered a  financial crisis that has destroyed millions of jobs have figured out  how to turn widespread unemployment into a profit center: The  larger the number of people who are out of work and dependent upon the  state for sustenance, the greater the potential gains through  administering their benefits.

Millions of jobless Americans like Busby have little choice but to  rely on the bank’s prepaid debit cards to collect their monthly  benefits. Forty-one states have contracted with Bank of America, Wells  Fargo, JP Morgan Chase, and other banks to provide access to public  benefits, allowing them to collect unlimited fees,  both from the unemployed and state governments. South Carolina, for  instance, pays Bank of America a fee for each transfer it facilitates on  a debit card, and for handling direct deposit of unemployment benefits.
Families who are living hand-to-mouth are outraged to discover that  banks worth trillions of dollars are taking such a big cut of their  benefits, when they depend on every penny. The New York Times reports  today that banks have been quietly raising fees on everything from replacing lost cards to monthly maintenance. BofA customers can be charged $1.50 for speaking to a customer service operator more than once a month,  $1.50 for using an “out-of-network” ATM, and $0.50 for entering the  wrong PIN number too many times.
Bryce Covert at New Deal 2.0 reported earlier this month that, “big banks are making a tidy profit by acting as middlemen for what should be publicly provided services.” U.S. Bancorp made $357  million in revenue from its unemployment benefit card division — more  than one-fourth of its total revenue. Meanwhile JP Morgan “made $5.47  billion in net revenue for most of last year in the division that  handles food stamp cards.”
Fed up with big banks’ exorbitant and never-ending fees, customers  have been flocking to credit unions. One survey found that credit unions  gained at least 650,000 new customers since September 29, the day Bank of America announced its debit card fee.
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shityoushouldcareabout:

Bank of America Screwing the Unemployed

___________________

Bank Of America Makes Millions Charging Fees To Withdraw Unemployment Benefits

Late last month, a national backlash forced Bank of America to abandon its plan to charge customers $5 a month to use their debit cards. But Huffington Post reports that the corporation has quietly been mining other sources of fees, preying on its most vulnerable customers to rake in millions in revenue:

Shawana Busby does not seem like the sort of customer who would be at the center of a major bank’s business plan. Out of work for much of the last three years, she depends upon a $264-a-week unemployment check from the state of South Carolina. But the state has contracted with Bank of America to administer its unemployment benefits, and Busby has frequently found herself incurring bank fees to get her money

Late last month, a national backlash forced Bank of America to abandon its plan to charge customers $5 a month to use their debit cards. But Huffington Post reports that the corporation has quietly been mining other sources of fees, preying on its most vulnerable customers to rake in millions in revenue:

To withdraw her benefits, Busby, 33, uses a Bank of America prepaid debit card on which the state deposits her funds…Busby visits the ATMs in her area and begrudgingly accepts the fees, which reach as high as five dollars per transaction. She estimates that she has paid at least $350 in fees to tap her unemployment benefits. […]

In short, the same banks whose speculation delivered a financial crisis that has destroyed millions of jobs have figured out how to turn widespread unemployment into a profit center: The larger the number of people who are out of work and dependent upon the state for sustenance, the greater the potential gains through administering their benefits.

Millions of jobless Americans like Busby have little choice but to rely on the bank’s prepaid debit cards to collect their monthly benefits. Forty-one states have contracted with Bank of America, Wells Fargo, JP Morgan Chase, and other banks to provide access to public benefits, allowing them to collect unlimited fees, both from the unemployed and state governments. South Carolina, for instance, pays Bank of America a fee for each transfer it facilitates on a debit card, and for handling direct deposit of unemployment benefits.

Families who are living hand-to-mouth are outraged to discover that banks worth trillions of dollars are taking such a big cut of their benefits, when they depend on every penny. The New York Times reports today that banks have been quietly raising fees on everything from replacing lost cards to monthly maintenance. BofA customers can be charged $1.50 for speaking to a customer service operator more than once a month, $1.50 for using an “out-of-network” ATM, and $0.50 for entering the wrong PIN number too many times.

Bryce Covert at New Deal 2.0 reported earlier this month that, “big banks are making a tidy profit by acting as middlemen for what should be publicly provided services.” U.S. Bancorp made $357 million in revenue from its unemployment benefit card division — more than one-fourth of its total revenue. Meanwhile JP Morgan “made $5.47 billion in net revenue for most of last year in the division that handles food stamp cards.”

Fed up with big banks’ exorbitant and never-ending fees, customers have been flocking to credit unions. One survey found that credit unions gained at least 650,000 new customers since September 29, the day Bank of America announced its debit card fee.

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fuck bank of america

joestrouth1:

and their shitty service

and trying to charge me just for having a debit card

and their small business department

and their electronic bill pay

and their payment center

and their fucking retarded customer service reps who can’t tell their asshole from a fucking hole in the ground

they’re all cunts, every last one of them

occupyli:

At a Portland Bank of America ATM. No money for you citizens. 

occupyli:

At a Portland Bank of America ATM. No money for you citizens. 

Why Everyone Should Leave Bank of America

Today at about noon I entered Rancho Encinitas Bank of America to close my accounts. I had been planning to do this for quite some time. However it is hard for me to get to the bank because I am lucky to be employed and I am at work all day on regular business days. 

I got in line when I arrived and quietly and patiently waited for my turn.  After about 7-10 minutes, when I arrived at the teller Kaila, I informed her that I was there to close all of my accounts. (I had four accounts there.)  She was polite, but said that I had to meet with a “personal banker” to close my accounts. I told Kaila that I was not interested in any such meeting but just wanted the accounts closed and all funds provided to me in a cashier’s check.  She began processing the transaction and was joined by a supervisor named Vicky Campos. Campos also mentioned that I should have a meeting with a personal banker to discuss my accounts. I again declined and said I had nothing to discuss. I again requested that my accounts be refunded to me. They were having trouble with one account. All accounts had positive balances. I asked them if I needed to contact a regulator to get my own money. 

Then Vicky Campos again requested that I meet with a personal banker who could “help me.” I again declined and said that I just wanted my money. Then Campos requested her manager to come over and stated that my accounts were difficult and that I needed to see a personal banker.  I again asked for my money. Then Mr. Stephen Mellos phone 760 943 6168 came over after Campos told him I was asking to close my accounts and not meeting with a “personal banker.”  Mellos said to Campos: “Oh, no she is NOT. ” He stepped over and intervened at the window and grabbed my identification and debit card and told me that I “WAS meeting with a personal banker.” I grabbed my property (ID and debit card) back from him. I said that I was NOT going to meet with a personal banker and that I was going to stand right there at that teller until I had MY money from MY accounts.

Mr. Mellos then got upset and said loudly that I was going to have to meet with a “personal banker” or I was not going to have my accounts closed. There were several people in the main line and in line for personal bankers and I had already waited in the main line and had nothing to discuss so I stood firm and said rather loudly (since HE had gotten loud first) “I am NOT going to meet with a personal banker, I have already waited in line, and I am going to STAND RIGHT HERE until you give me MY MONEY.” 

Mr. Mellos then loudly said to me “YOU ARE PSYCHO.” Then I took the pink slip that had been with my ID and debit card and started taking notes.  I said, whatever you think of me is fine. I just want to close my accounts and I am standing right here until I get my money. I want to close my accounts. Because I was still standing there,  I said to him “Call the Police if you want, but I am standing right here until you close my accounts and give me MY money.”

At this point,  Mr. Mellos is still standing on the same side of the window as me and he gestured to all of the customers now waiting in line and said. “YOU ARE BEING RUDE, these people are all waiting and you are holding them up. Your accounts are complicated.”  I again said, “I am not moving until you give me my money. I want my money now. I’m not going to meet with a personal banker because all I want is MY MONEY.”  Then I said to him, if you don’t give me my money, I’m going to contact a bank regulator. Mr. Mellos said “Good, do it,” and he handed me his business card. (See above.)

Realizing that he was not going to force me to wait in another line just to go into the room of his choice, Mr. Mellos then went around the counter and joined the teller. Then he said, “Can I have that pink form back that you snatched?” This form was with my debit card and ID when he attempted to take it away to force me into a room with a “Personal Banker.” I said, “No, you’ll need to get another form I’m using that one to take notes.”

Then I said, quietly to them “I’m not trying to do anything here but close my accounts and get my own money. I just want to close my Bank of America accounts.”  Mellos then said “Gladly.” (Oh, what a very nice example of customer service.)  So at that point I pulled out my iPad and took a picture of Mr. Mellos and the teller. (See below) After I took the picture of Mr. Mellos he started sarcastically waving.  Then suddenly as he saw me taking more notes he started behaving sightly more like a professional Bank Manager should. 

Stephen Mellos then stood there working to close my accounts with the teller. I was upset. While I stood there two other people had come in and closed out their accounts (one male one female.) At that point, The teller told Mr. Mellos that there was something pending against my checking account. He said, “I don’t care, she can deal with it when it overdraws.” Even though this was a rude,  thoughtless and inconsiderate comment from a bank manager, at this point I did not care either. I just wanted my money and out of there. 

Finally after about 15 minutes of waiting for them to shuffle papers, double check my ID, check my signature card and prepare the cashier’s check, and after being subjected to VERY RUDE treatment by Stephen Mellos, I got my cashier’s check and headed off to my local credit union to add these funds to my account there. I made it there before they closed. They smiled and they knew me by name and politely accepted my deposit. 

Ahhh. Relief.